Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. The Capal Ventures will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:
The Capal Ventures
No.309 Tingkat 2, Blok 3, Anggerik Indah Apartment , Jalan Sempadan 16/7, Seksyen 16,  Shah Alam, Selangor 40200
 

Please contact us at admin@thecapal.com if you have any questions or doubts.